WE’RE HERE TO HELP
Contact ShapeShifters
Questions about joining, your membership or your information
ShapeShifters Pro is provided by Mark Phillips Fitness, trading as ShapeShifters AI. Contact Mark directly and include the email used for your membership when asking about an existing account.
Service area
Dudley, West Midlands and online throughout the UK. The private studio address is supplied directly to confirmed personal-training clients.
Telephone or message
What can we help with?
- Questions before joining ShapeShifters Pro
- Onboarding and questionnaire support
- Membership or payment queries
- Cancellation and refund requests
- Privacy requests or complaints
Medical emergencies
This contact service is not monitored as an emergency or clinical service. For urgent medical help, use the appropriate NHS or emergency service.